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Privacy Policy

Last updated: May 29, 2026

The Gastown Business Improvement Society ("GBIS," "we," "us," or "our") operates the website gastown.org (the "Site"). This Privacy Policy explains how we collect, use, and protect information when you visit the Site or interact with us. By using the Site, you agree to the practices described here.

Who We Are

Gastown Business Improvement Society

318 Homer Street, Suite 210 Vancouver, BC, Canada

Email: info@gastown.org

Phone: 604.683.5650

Information We Collect

We collect information in the following ways:

Information you give us directly. When you contact us through our contact form or sign up for our mailing list, we collect the information you provide, such as your name and email address, along with the content of any message you send.

Information collected automatically. When you visit the Site, we and our analytics provider automatically collect certain technical information, such as your IP address, browser type, device information, pages viewed, and how you interact with the Site. This is collected through cookies and similar technologies (see "Cookies" below).

How We Use Your Information

We use the information we collect to: respond to your inquiries and communicate with you; send you newsletters, event announcements, and marketing emails where you have signed up to receive them; understand how visitors use the Site so we can improve it; and operate, maintain, and secure the Site.

Email Marketing

If you sign up for our mailing list, your information is processed by Constant Contact, our email service provider, in order to deliver our communications. You can unsubscribe at any time using the "SafeUnsubscribe" link at the bottom of any email we send, or by contacting us directly. Constant Contact processes this information under its own privacy practices.

Analytics and Cookies

The Site uses Google Analytics, a web analytics service provided by Google, to help us understand how visitors use the Site. Google Analytics uses cookies and collects usage data, which may be processed by Google. You can learn more about how Google uses this data and opt out by installing the Google Analytics Opt-out Browser Add-on.

Cookies are small files stored on your device. Most browsers let you refuse or delete cookies through their settings; doing so may affect how the Site functions.

How We Share Information

We do not sell your personal information. We share information only with service providers who help us operate the Site and our communications (such as our website host, Google Analytics, and Constant Contact), and where required by law or to protect our rights. These providers are permitted to use your information only to provide services to us.

Data Retention

We keep personal information only as long as necessary for the purposes described in this policy, or as required by law. You may ask us to delete your information or unsubscribe at any time.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, or delete it, and to withdraw consent to marketing. To exercise any of these rights, contact us at info@gastown.org. We will respond in accordance with applicable privacy laws, including Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia's Personal Information Protection Act (PIPA).

Third-Party Links

The Site may contain links to third-party websites and businesses in the Gastown neighbourhood. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at: Gastown Business Improvement Society Email: info@gastown.org Phone: 604.683.5650

We are humbly grateful to be living, working, and playing on the traditional lands of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish) and səl̓ilwətaɁɬ / sel̓íl̓witulh (Tsleil-Waututh) Nations.

2026 @ GASTOWN BUSINESS IMPROVEMENT SOCIETY.